Terms of service


OVERVIEW

Welcome to Aurahive.
The terms “we”, “us”, and “our” refer to Aurahive. Aurahive operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide ecommerce services to you.

These Terms & Conditions (“Terms”) govern your access to and use of our Services. By visiting our website, browsing, or purchasing from Aurahive, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or are accessing the site under supervision.

You may be required to provide accurate billing, shipping, and contact details while placing an order. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

2. PRODUCTS & INFORMATION

We make every effort to display products accurately. However:

  • Product colors and appearance may vary due to device or screen settings
  • Product descriptions, pricing, and availability are subject to change without prior notice

Aurahive reserves the right to discontinue any product or limit quantities at its discretion.

3. ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Aurahive reserves the right to accept or reject any order for any reason.

An order is considered confirmed only after payment is received and an order confirmation is issued. Once an order is confirmed, cancellations may not be possible.

All purchases are subject to our Return & Refund Policy.

4. PRICING & PAYMENTS

All prices listed are in Indian Rupees (INR) unless stated otherwise.

Prices do not include applicable taxes, shipping, or handling charges unless specified. Aurahive reserves the right to change pricing, promotions, or discounts at any time.

You agree to provide accurate payment information and authorize us to charge the selected payment method.

5. SHIPPING & DELIVERY

Delivery timelines provided are estimates and not guaranteed. Aurahive is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

Once an order is handed over to the shipping partner, risk of loss passes to the customer.

6. RETURNS & REFUNDS

All returns, replacements, and refunds are governed strictly by our Return & Refund Policy, available on our website.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, product designs, and layout, is the property of Aurahive or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

8. THIRD-PARTY LINKS & SERVICES

Our website may contain links to third-party websites or services. Aurahive is not responsible for the content, policies, or practices of such third parties. Accessing third-party services is at your own risk.

9. SHOPIFY PLATFORM DISCLAIMER

Aurahive is powered by Shopify. All transactions are conducted directly between you and Aurahive. Shopify is not responsible for any aspect of your purchase, including product quality, delivery, or disputes.

10. USER FEEDBACK & REVIEWS

Any feedback, suggestions, or reviews submitted may be used by Aurahive for marketing or operational purposes without obligation to compensate the user.

You confirm that any feedback provided is original and does not violate third-party rights.

11. ERRORS & OMISSIONS

Occasionally, there may be errors related to pricing, descriptions, or availability. Aurahive reserves the right to correct such errors and cancel orders if required.

12. PROHIBITED USE

You agree not to misuse the website or Services, including but not limited to:

  • Violating any law or regulation
  • Infringing intellectual property rights
  • Uploading malicious code or harmful content
  • Engaging in fraudulent or abusive behavior

Violation may result in suspension or termination of access.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Aurahive shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

All products are provided on an “as-is” and “as-available” basis unless expressly stated otherwise.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Aurahive, its partners, employees, and service providers against any claims arising from your violation of these Terms or misuse of the Services.

15. TERMINATION

Aurahive may terminate or restrict access to the Services at any time without notice if these Terms are violated.

16. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, and courts of appropriate jurisdiction shall have exclusive authority.

17. CHANGES TO TERMS

Aurahive reserves the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

18. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

Aurahive
📧 Email: support@aurahive.in
📞 Phone: 8770299185